Streamline Repairs, Track Every Device with Precision
Centralize, track, and resolve customer device issues efficiently — from intake to technician assignment, cost tracking and final resolution.
100%
Device-level tracking
Real-Time
Ticket status visibility
₹ Insights
Estimated vs actual cost
Inventory
Smart parts stock alerts
From Device Intake to Final Repair
Microhub Repair Ticketing manages your complete service lifecycle — from detailed ticket logging to technician assignment, cost tracking, and final resolution — all in one centralized system.
- ✔ Capture device details (Type, Brand, Model, Serial No.)
- ✔ Skill-based technician assignment & routing
- ✔ Estimated vs actual repair cost tracking
- ✔ Low-stock alerts for critical spare parts
Capture Complete Device & Issue Details
Log every service request with detailed customer and device information, ensuring technicians have all the context needed to start diagnosis immediately.
- ✓
Device Details
Capture type, brand, model and serial number for every intake.
- ✓
Issue Categories
Categorize issues as hardware, software, display and more.
- ✓
Priority Levels
Set priority from medium to urgent so critical jobs move first.
- ✓
Central Database
Maintain one centralized ticket database across branches.
Assign the Right Technician & Track Progress
Route tickets to specialized technicians and monitor repair progress with complete cost visibility and real-time updates.
- ✓
Skill-Based Routing
Assign tickets to the technician best suited to the fault.
- ✓
Estimated Cost
Add estimated repair cost before any work begins.
- ✓
Progress Notes
Track progress with technician notes and timestamped updates.
- ✓
Status Flow
Assigned → In Progress → Resolved, visible to everyone.
- ✓
Final Cost Logging
Record the actual repair cost for accurate billing.
- ✓
Performance View
Monitor technician leaderboards and completion rates.
Everything your repair business needs.
Microhub Repair Ticketing gives complete visibility into devices, technicians, costs and performance — so you can run service operations efficiently and profitably.
Technician Management
Assign and manage technicians based on expertise — every repair handled by the right specialist.
Cost & Revenue Tracking
Track estimated vs actual repair costs and monitor real-time revenue across all service jobs.
Device & Service History
Maintain complete records of devices, past repairs and service history for better diagnostics.
Inventory Monitoring
Get alerts for low stock and ensure critical hardware parts are always available for repairs.
Status Notifications
Keep customers informed with automated ticket status and repair progress updates.
Reports & Analytics
Monthly revenue, completion rate and technician performance dashboards in one view.
From intake to resolution in four steps.
Log
Record customer, device and issue details with priority in one ticket.
Assign
Route the ticket to a specialised technician with an estimated cost.
Repair
Track progress with notes, parts consumption and live status updates.
Resolve
Close with final cost, billing and performance insights captured.
Simple Plans for Every Service Desk
All plans include ticketing, technician management and repair cost tracking.
₹999
/ month
Up to 10 users.- ✔ Up to 10 users
- ✔ CRM — basic pipeline
- ✔ HRMS — attendance & leave
- ✔ Ticketing — email intake
- ✔ 5 GB cloud storage
- ✔ Email support
₹2,499
/ month
Up to 50 users.- ✔ Up to 50 users
- ✔ CRM — full pipeline + WhatsApp
- ✔ HRMS — payroll + performance
- ✔ Face Recognition — 1 device
- ✔ Ticketing — omnichannel
- ✔ AI analytics dashboard
- ✔ 50 GB cloud storage
- ✔ Priority support
Custom
Contact Sales
For large service operations.- ✔ Unlimited users
- ✔ All modules — full feature set
- ✔ Face Recognition — unlimited devices
- ✔ Dedicated manager
- ✔ Custom integrations
- ✔ On-premise option
- ✔ 99.9% SLA & unlimited storage
All plans include a 30-day free trial. No credit card required.
View Full Pricing Comparison →Transform Your Customer Support Experience
Resolve tickets faster, delight customers, and gain actionable insights — all from one intelligent support platform built for Indian businesses.